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Problem With Comcast Cable Modem Ethernet


XFINITY Speed Test (beta) - An improved version of thespeed test tool, now in public beta. Check if there is an outage The XFINITY My Account mobile app for iOS and Android devices can provide you with information in the event of an outage. Mac OS X: Open the Applications -> Utilities -> Network Utility and select the Ping tab. Troubleshooting tools Speed Experience Check - This tool attempts to analyze your connection and automatically troubleshoots some common issues. check over here

This may disconnect any TVs that may be connected from these splitters but if this improves your modem connection, the problem can be attributed to either a faulty splitter that needs Run a test to your modem/gateway's local IP address, such as or Power on your modem. Current Issue Subscribe Follow Fast Company We’ll come to you. 5 minute read Technology Comcast Was Sued For Quietly Turning Customers' Home WiFi Into "Public" Hotspots Your home Comcast Wi-Fi router https://customer.comcast.com/help-and-support/internet/internet-connectivity-troubleshooting/

Xfinity Troubleshooting Phone Number

Are you looking for the solution to your computer problem? See Support Options Complimentary Support NETGEAR provides complimentary technical support for NETGEAR products for 90 days from the original date of purchase. Usually 30 seconds or so are sufficient, but sometimes longer is needed. Power off your computer.

Can't find what you're looking for? These gateways house two separate antennas, one of which the customer can use while the other is reserved for the "Xfinity Wi-Fi" signal, an option that pops up increasingly often on It asks for unspecified damages and an injunction that would stop Comcast from using home wireless routers for its hotspot network. Comcast Wifi Not Working But Cable Is jbhardman, Apr 22, 2008 #2 idumych Thread Starter Joined: Apr 22, 2008 Messages: 2 Yeah, I should have specified that.

Normally, you should have one main splitter installed where the cable line enters your home with one branch feeding to the cable modem directly and the other branch feeding to all Was This Article Helpful? × Close Message Thank you! I have had to clone my workstation mac to the routers wan on two different comcast connections when we moved. http://customer.xfinity.com/help-and-support/internet/internet-connectivity-troubleshooting/ If you have a telephony modem you can use the reset button (if available) or remove the battery.

Yes No This article applies to: Cable Gateway N (9) C3000 C3700 CG3000-1TDNDS CG3000D CG3000D-1CHNAS CG3000D-1CXNAS CG3000D-1JCJPS CG3000D-2CXNAS CG3000Dv2 Cable Gateway AC (6) C6220 C6250 C6300 C6300BD-1CXNAS C6300BD-1TLAUS C7000 Cable Modem Xfinity Router Online Light Off Microsoft product names and logos are trademarks or registered trademarks of Microsoft Corporation. Sign up for the Fast Company newsletter and get the best stories delivered to your inbox daily. If you are still experiencing connection issues after the above suggestions have been tried, look for your IP lease time to see if there may be network being performed in your

  1. If you are unsure of your speed tier, a Comcast representativecan provide that information.
  2. Rate this article on a scale of 1-5 5 stars 4 stars 3 stars 2 stars 1 star Article Comment Submit Didn't find what you're looking for? » Explore the Help
  3. Yes, my password is: Forgot your password?
  4. However, there are some things that you should and should not do when running these tests: You should...
  5. Inspect coax lines Inspect as much of the coaxial cable line leading up to your cable modem for signs of extreme bends, cuts, loose or corroded connectors.
  6. We have a linksys wireless router, and the cable quy came a week ago to help set it up, and it was working fine via ethernet.
  7. Toyer Grear and Joycelyn Harris claim in a class-action lawsuit filed last week in California, that Comcast is violating the Computer Fraud and Abuse Act by exploiting customers for profit, using
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Comcast Troubleshooting Cable Box

The most common reason for a slow Internet connection is that your PC is infected with viruses, spyware or adware. http://www.tomshardware.com/forum/44031-42-problem-comcast-modem For more information about current firmware versions, visit What’s the latest firmware version of my NETGEAR cable modem or modem router?. Xfinity Troubleshooting Phone Number Message last edited by i-am-nerdburg on 1-23-2017 Contributors to this page:Jason1,EG, Action H53, madylarian, CajunTek, Jo, and others. Comcast Wireless Internet Not Working With NETGEAR's round-the-clock premium support, help is just a phone call away.

West select markets 105 Mbps 10 Mbps Blast! check my blog When completed, copy and paste the results to your subreddit post using normal copy and paste methods. Wait two minutes until it is completely restarted before moving on to Step 7. For some inexplicable reason, it only wants to work with the USB connection. Xfinity Modem Online Light Not On

Check your signal levels To view your modem’s status page go to or Specification Min Max Downstream Power Level Are you doing that? Back in June, after rolling out to 3 million homes, CNN reported that fewer than 1% of customers had turned off the feature. http://stricklandresearch.net/not-working/problem-regarding-hdmi.html Most connectivity issues between cable modems and modem routers are resolved by performing a power cycle.

All rights reserved. Xfinity Wifi Light Blinking Note: the IP lease time will generally be around 4 to 7 days. It IS connected to the internet, and as I said, the USB connection to the modem works.

Run a test to your modem/gateway's external IP address while on your network.

JohnWill, Apr 23, 2008 #7 Sponsor This thread has been Locked and is not open to further replies. Enter an address such as www.comcast.net, set the number of pings for about 100, and start the ping. Also, does your modem require you set to a certain static address? Xfinity Internet Outage Traceroutes and ping tests Running a ping test or traceroute to an IP address can be a helpful tool to troubleshoot routing problems.

Join Fast Company on a multi-platform exploration of the art of conversation. Right click, mark, drag over the text, copy by hitting "Enter", and then hit "Enter" again to paste the ping results into your post. Out of Office With Industry leaders offer a glimpse of their lives outside of the office--and how these experiences have helped to get them where they are today. have a peek at these guys This will open the command prompt/DOS window.

A map of Xfinity "public" hotspots as seen in the Xfinity Wi-Fi app. We've received your information.